How can I request a refund or cancel my order?

You can cancel your order or request a refund by contacting [e-mail]

When requesting a refund or cancellation, please include

• Your Full Name
• The email you used to order
• Where you ordered (shinebathroom.com, Indiegogo, Amazon, etc)
• The reason why you are requesting a refund or cancellation

We thank you for trying out Shine Bathroom and hope to have you as a customer in the future.  We stand by our 90-day guarantee and hope this has enabled you to try a brand new technology in your home.

Please note that once an order has been cancelled, discounts and promotional pricing will not be able to be redeemed at a later date