If you are having trouble setting up your Shine Bathroom Assistant, please try the following steps
- When setting up the Shine Bathroom Assistant, the LEDs should be linking light blue periodically.
- If you do not see LEDs, please ensure that the device battery is rotated to the lock position completely
Ensure Strong WiFi connection
- Some bathrooms have poor wi-fi connectivity. Make sure that your bathroom assistant is placed above the ground such as on top of the toilet tank during setup.
Do Not Use a 5g Wifi Connection
Shine Bathroom Assistant is not compatible with 5g wifi. Connect your phone to a non-5g wifi connection and try setting up again
The keyboard doesn't display when editing wifi password or property/room name
Please force close the application and reopen the application to fix this. Then proceed through the setup process.